Introduction

Curagers (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines the types of information we collect, how we use and safeguard that information, and your rights regarding your personal data when you use our home healthcare services.

Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, address, phone number, email address, date of birth, gender, and other personal identifiers.
• Medical Information: Health records, medical history, treatment plans, doctor’s notes, prescriptions, and other health-related data.
• Financial Information: Billing details, bank account information, payment history, and other financial data necessary for processing payments.
• Location Information: Address where services are provided, GPS location data (if necessary for service delivery).
• Communication Data: Records of communications between you and our company, including emails, phone calls, and messages.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To deliver personalized home healthcare services tailored to your medical needs.
• To Communicate: To communicate with you regarding appointments, treatment updates, billing, and other service-related matters.
• To Improve Our Services: To monitor, evaluate, and improve our services, including through patient feedback and satisfaction surveys.
• To Comply with Legal Obligations: To meet legal and regulatory requirements, such as maintaining health records or complying with court orders.
• For Billing and Payment: To process payments, manage billing, and ensure accurate financial records.

How We Share Your Information

We may share your personal information with the following parties:

• Healthcare Providers: Doctors, nurses, and other medical professionals involved in your care.
• Third-Party Service Providers: Companies or individuals providing services on our behalf, such as billing services, IT support, and data storage.
• Regulatory Authorities: When required by law, regulation, or legal process, we may disclose your information to government bodies or law enforcement agencies.
• Family Members or Caregivers: With your consent, we may share information with family members or caregivers involved in your care.

Data Security

We are committed to protecting your personal information from unauthorized access, alteration, disclosure, or destruction. We implement various security measures, including encryption, secure data storage, and access controls, to safeguard your data.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or as otherwise required or permitted by law.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can ask us to correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
• Restriction: You can request that we limit the processing of your personal information in certain circumstances.
• Objection: You can object to the processing of your personal information for specific purposes.
• Data Portability: You can request that we provide your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

HonorVet Healthcare India Pvt. Ltd.

D/B/A Curagers

Suite B-311, Third Floor

Bestech Business Towers

Sector-66, Mohali, Punjab 160062-IN

+91 90411 14174

[email protected]